If you are a migrant, refugee or asylum seeker living in Lisbon and you would like to request any of our services or get involved in any of our regular activities, we would love to welcome you to the Lisbon Project community. Before requesting any services, you will need to be registered.

1. Request an appointment

Click on one of the below links to request an appointment in a language you speak:

Portuguese, Spanish and English

English, Greek and German

Arabic and English

2. Receive and confirm the appointment

Wait to be contacted via email or WhatsApp by a Lisbon Project team member. Make sure to respond to the email or message to confirm you will attend on the agreed date and time.

3. Come to the appointment

Come on over to the Lisbon Project office in Alameda (Rua Carvalho Araujo 66-B, 1900-140, Lisboa) and meet with the Lisbon Project team member who speaks your language.

We value this opportunity to meet with you to hear the parts of your story which you feel comfortable to talk about and to share further information about the Lisbon Project community and what we can offer.

At the end of this appointment, we will submit any requests for services you would like to make. We will also ask you to sign an agreement to our key principles (respect, transparency and commitment) and to our data protection policy.

4. Get connected with the Lisbon Project community!

After the appointment, you will be connected into the Lisbon Project and all its many activities and opportunities in three ways:
  1. You will receive regular Lisbon Project WhatsApp messages.
  2. You will receive monthly community newsletters via email.
  3. In many but not all cases, you will be allocated to a volunteer Beneficiary Facilitator who will become your main contact at the Lisbon Project, keeping in regular communication with you.

Frequently Asked Questions:

Please contact us on the main Lisbon Project number (+351 961 740 421) if you are having difficulty requesting an appointment.
Unfortunately, we are not able to provide services to members of the public before they are registered as part of the Lisbon Project community. We will however try to re-direct you to appropriate alternative services especially if the request is urgent and cannot wait until you are registered as a beneficiary.
The Lisbon Project community was established and developed to support people integrating into the city of Lisbon. We are therefore not the appropriate organisation to support people integrating into other parts of Portugal or Europe. Again, however, we will try to re-direct you to appropriate alternative services especially if the request is urgent.

No, the Lisbon Project is a community-based, volunteer-run organisation. Although we can sometimes help ‘bridge the gap’ through

  1. Portuguese-speaking volunteers supporting in the navigation of a specific bureaucratic process OR
  2. a member of the legal team providing advice.

We cannot make residency applications on behalf of beneficiaries.

The Lisbon Project’s mission is rather to empower its community members to themselves take the steps required in the legalisation process.

No, the Lisbon Project is a community-based, volunteer-run organisation. We do aim to increase our members’ chances of finding employment through:

  1. job-matching through partners
  2. CV-editing and
  3. mentorship support.

We cannot give beneficiaries jobs directly.

The Lisbon Project’s mission is to empower its community members to gain employment for themselves.

If you have a facilitator allocated, you can always communicate your request for support via your facilitator and they will speak – on your behalf – to the relevant programme managers about what support the Lisbon Project can or cannot provide in relation to your request.

If you do not have a facilitator allocated, you can always contact the Lisbon Project via the main WhatsApp account (+351 961 740 421.) The member of staff holding the phone may not be able to respond as quickly as a facilitator but we usually respond to any contacts within one working day.

Need more information? Please contact us.