Help Around the Corner – Where to find help in Lisbon? (COVID-19)

FIRST STEP

Call your local Parish (“Junta de Freguesia”) and they will forward you to the nearest association for your specific needs:

GENERAL

• ACM – Migrant Helpline: 808 257 257 / 218 106 191 (Monday to Friday, 9:00h – 19:00h)
• SANTA CASA DA MISERICÓRDIA LISBOA – Emergency Social Assistance – 213220860
• CÁRITAS PORTUGAL – caritas@caritas.pt / +351 218 454 220
• COMUNIDADE VIDA E PAZ – +351 218 460 165 / +351 912 340 222
• Lisboa – STA Sempre Contigo –  This initiative of  ‘Igreja Paroquial de São Tomás de Aquino’ offers various services like arranging shopping trips for those who can’t or mustn’t leave the house; clarifications of doubts or simply conversations for those who feel lonely. (https://paroquia.tomasaquino.com/sta-sempre-consigo-ligue-916-833-057)

HEALTH

• 112 Emergency Number – Call in case of medical emergency.
• SNS24 National Healthcare Service Hotline – 808 24 24 24. Free number during the COVID-19 outbreak. Call this number in non-urgent cases.
• Médicos do Mundo –  Telephone:+351 213 619 520 / 22, mdmplisboa@medicosdomundo.pt
• Zaask – Zaask make it possible to talk with doctor volunteers for free, with the help of a platform, that provides a chatbot for COVID-19 quick screening and allows doctors and patients to get in touch. Get to know more about how the service works here: https://www.zaask.pt/coronavirus

MENTAL

• SOS Friendly Voice – Helpdesk in acute situations of suffering caused by Loneliness, Anxiety, Depression and Risk. Call 21 354 45 45 or 91 280 26 69 or 96 352 46 60 (16.00 – 24.00 hrs)
• Liga Portuguesa de Higiene Mental – Portuguese association that works in the area of mental wellbeing. Address: Largo Andaluz 15, 7º -E, 1050-004 Lisboa. Call 213 579 980.
• A Friend’s Phone – Helpline for those with problems, are desperate or lonely. Call 228 323 535 (16.00-23.00 hrs daily).

OTHER HELP SUPPORT FROM “JUNTAS DE FREGUESIA” FOR PEOPLE AGED 60+ OR WITH CHRONIC ILLNESSES

• Ajuda – Centro Comercial Digital da Ajuda (The on-line market of Ajuda): https://www.facebook.com/237830389733250/posts/1449935871856023/?app=fbl
• Alcântara – Alcântara Mais próxima (Nearest Alcantara) https://www.facebook.com/461934317171709/posts/3052458524785929/?app=fbl
• Alvalade – Home Shopping Delivery: https://www.jf-alvalade.pt/junta-cria-servico-entrega-compras-domicilio/
• Areeiro – Home Shopping Delivery: http://www.jf-areeiro.pt/pt/compras-em-casa-covid-19
• Arroios – Não saia de casa! Nós vamos às compras por si: (Don’t go out of the house! We’ll do the shopping for you!) https://www.facebook.com/1375145956091400/posts/2621807534758563/?app=fbl
• Avenidas Novas – Covid-19 Social Assistance: https://www.facebook.com/JFAvenidasNovas/photos/rpp.619945574779130/2909837892456542/?type=3&theater
• Beato – Support measures: https://www.facebook.com/300145586254/posts/10158276705301255/?app=fbl
• Benfica –  Não saia de casa! Nós vamos às compras por si: (Don’t go out of the house! We’ll do the shopping for you!): http://www.jf-benfica.pt/medidas-preventivas-covid-19/ Contact: atendimentosocial@jf-benfica.pt /
• ECRI Center (Centro Em cada Rosto Igualdade – Equality on Every Face Center): Tel. 214 742 393
• Centro de Informação e Apoio ao Imigrante (Immigrant Information and Support Center): Tel. 21 045 51 37
• Belém – Não vá! Nós vamos por si! –  (Don’t go, We’ll go for you!): https://www.facebook.com/juntafreguesiabelem/?__tn__=kC-R&eid=ARAx7-ERG2K8RTThVCrQZv3qGBSianIO2xmcTnU0QWZTz1f-5h3beiffdCtNsbntgZd2tdGvvg50hbsW&hc_ref=ARQ71NXAwFms8rzip4gxmCdZKYcULZ-HNaJH4NI5JdDxKiRo2So4QYxFaOQa4H_RMKQ
• Carnide – Amigos mais que prováveis: More than likely friends https://www.facebook.com/jfcarnide/photos/a.114904591907669/2984295978301835/?type=3&theater
• Campolide – Campolide vai às compras! Campolide vai passear o cão! – Campolide goes shopping! Campolide goes walking your dog! http://www.jf-campolide.pt/atendimento/avisos/1898-campolide-vai-as-compras-campolide-vai-passear-o-cao
• Estrela – SOS Estrela, https://www.jf-estrela.pt/eventos-e-noticias/noticias/638-sos_estrela_a_nova_linha_de_apoio_da_estrela –  Covid-19, Com Vida provides free home assistance, in the area of Freguesia da Estrela, through the delivery of essential food and pharmaceutical goods to those who are most vulnerable: the elderly and the chronically ill. The orders are made through the platform and can go up to 25€ , amount charged at the time of the delivery. Access the Platform here: https://www.covid19comvida.org/. Contact: (+351) 935 331 540  / covid19comvida@gmail.com
• Lumiar – Quietinho em casa (Quiet at home) : https://www.facebook.com/543070835779112/posts/2755564051196435/?app=fbl
• Olivais – https://www.facebook.com/JFOlivais/photos/a.502013969910450/2593991544046005/?type=3&theater
• ODIVELAS – (Monday to Friday, 09h00 – 12h30 and 14h00 to 17h30)
  – Câmara Municipal de Odivelas / Divisão de Coesão Social – 21 932 03 00
  – Junta de Freguesia de Odivelas – 96 966 20 31
  – União das Freguesias de Pontinha e Famões – 21 478 72 80
  – União das Freguesias de Póvoa de Santo Adrião e Olival Basto: PSA – 21 937 99 90 / Olival Basto – 21 938 95 66
  – União das Freguesias de Ramada e Caneças – 21 934 82 70
• Parque das Nações – Proteja-se! Fique em casa. Nós vamos às compras, por si – (Protect yourself! Stay at home. We’ll go shopping for you.) https://www.jf-parquedasnacoes.pt/pages/718?news_id=792
• Penha de França – Está isolado? Fique em casa e ligue para a Junta – (Are you isolated? Stay at home and call the Parish Council) https://www.facebook.com/FreguesiaPenhaDeFranca/photos/a.295118003939109/2716562278461324/?type=3&theater
• Santa Clara – Support Network: https://www.facebook.com/jfsantaclara/photos/pb.635820566510735.-2207520000../2773276679431769/?type=3&theater
• Santa Maria Maior – Nós por Si – (Us for you): https://www.jf-santamariamaior.pt/nos-por-si/
• Santo António – Não saia de casa. Nós fazemos as compras por si  – (Don’t go out of the house. We’ll do the shopping for you!) : https://www.facebook.com/317575771717875/posts/1688280611314044/?app=fbl
• São Domingos de Benfica –Não saia de casa! Nós vamos às compras por si – (Don’t go out of the house. We’ll do the shopping for you!) https://www.facebook.com/343272752363405/posts/3038220686201918/?app=fbl