Navigating the SNS is not easy. We are here to help!

Navigating the SNS is not easy. We are here to help!

Access to healthcare is a human right but navigating the Portuguese Healthcare system can be quite challenging for migrants and refugees. Therefore, from October onwards, the Lisbon Project has planned a series of information sessions discussing migrant processes in Portugal like residency and healthcare, as well as raising awareness about human trafficking and exploitation. 

Starting off in October, we had an online information session introducing the issue of trafficking and exploitation in Portugal. This had been held by guest speakers of the APF, the main trafficking victim support organization in Portugal. This was followed up by an informational session on the 19th of October about migrant access to health care. Taking place in person at the Lisbon Project, the EAPN (Europeans Anti-Poverty Network) bridged us to IOM Portugal (the UN Migration Agency).

The EAPN/IOM information session was attended by 7 volunteers and 7 beneficiaries, who came together to understand how to access Portugal’s health care. The speakers informed them about their rights and the steps that can be taken if medical needs are not being met in the appropriate way. Our aim for this info session was to answer our community’s questions and to empower them with essential information that will make a difference in their daily lives.

The specific topics that were discussed during the workshop included: information about the Portuguese national health system, the importance of ensuring systematic healthcare, treatment fees and when they need to be paid, how to register at a local health centre, and what to do in emergency situations.

What did our participants think about the workshop?

One of the participants and a valued member of the Lisbon Project community, Anjelin, said that she was glad to receive new insights from the workshop. She learned that “once a migrant has his or her residency permit, access to the National Health Number and access to healthcare is immediately available”. And moreover, she learned that “as a migrant or refugee, you can deny paying your bills if you don’t have the funds available, asking to pay the bill later”. After the workshop, Anjelin stated that she found the presentation very understandable, and she was glad that it was possible to ask questions. 

Will you help us reach even more people?

When you support the Lisbon Project, you are empowering a community of 700+ migrants and refugees, helping to build a city that welcomes all, respects all, and empowers all. To learn more and donate, please click the button below:

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