Please contact our Community Communications Manager on the main Lisbon Project number (+351 961 740 421) if you are having difficulty with the form. They will try to help you through the process.

While you are welcome to attend our public workshops and events before being registered, we are unfortunately not able to provide 1:1 services to members of the public before they are registered as part of the Lisbon Project community. We will, however, seek to complete your registration within one week of your completing and submitting the form and we will try to re-direct you to appropriate alternative services if you have an urgent request we cannot support with.

The Lisbon Project community was established and developed to support people integrating into the city of Lisbon. We are therefore not the appropriate organisation to support people integrating into other parts of Portugal or Europe. Again, however, we will try to re-direct you to appropriate alternative services especially if the request is urgent.

No, the Lisbon Project is a community-based, volunteer-run organisation. Although we can sometimes help ‘bridge the gap’ through: Portuguese-speaking volunteers supporting in the navigation of a specific bureaucratic process OR a member of the legal team providing advice. We cannot make residency applications on behalf of beneficiaries. The Lisbon Project’s mission is rather to empower its community members to themselves take the steps required in the legalisation process.

No, the Lisbon Project is a community-based, volunteer-run organisation. We do aim to increase our members’ chances of finding employment through: Job-matching through partners CV-editing, and Mentorship support. We cannot give beneficiaries jobs directly. The Lisbon Project’s mission is to empower its community members to gain employment for themselves.

Once your registration is confirmed and you have added the Lisbon Project number to your phone, you will start to receive regular WhatsApp messages with the highlights and full listings of LP opportunities which you can sign up for. In order to access these opportunities, you simply need to respond to those messages and/or follow the sign-up instructions provided in the WhatsApp message; on our internal Community News Page or on the Facebook Community Group which you will also be able to access after you are registered with us! If you request to join a CarePod (a group of community members and volunteers who speak the samelanguage), you will also be able to request advice about accessing support from the group you are connected with. We must make clear from the start, however, that neither CarePods nor the wider Lisbon Project organisation is set up to respond in crisis/emergency situations and, while we will seek to support you accessing more appropriate services if needed (some found here), we also ask that you understand the limitations of what we can do as a community-based and volunteer-run organisation.

A CarePod is a smaller group of community members and volunteers who speak the same language and get connected through WhatsApp groups and smaller pod gatherings. Members of these groups get to know each other and support each other accessing LP and other Lisbon opportunities. If you would be interested in joining a CarePod, please let us know in the registration form or afterwards by sending a message to our Community Communications Manager on the main LP number (+351 961 740 421).